617 Washington Blvd. Williamsport, PA 17701 570-323-2300 info@specialoccasionflorals.com

Policies

Delivery Policies

Our fair and reasonable delivery and set up charges depend on the location(s) of the events and the time and personnel required to produce the finished product. A local delivery fee will be added to each order as per the schedule we have defined. Pickups can be made at our location, of course, free of charge.

Unfortunately, we cannot guarantee delivery at specific times of the day, but we do promise to do our best to accommodate your special delivery requests during those hours that our shop is open. Payment is required at the time of the order. Corporate accounts may be approved by the management.

No orders are accepted through e-mail; all orders must be placed by calling 570-323-2300 or in person.

Wedding Policies

No wedding is too small or too large. We do not do packages so that we may ensure you get exactly the combination of flowers and designs you desire.

Payments: A small confirmation fee is required at the time of the booking of the wedding. This is to reserve the date for your wedding and allows the florist to investigate the best florals and designs for your special day. This deposit is non-refundable. A deposit of 30% of your total is required at signing of the contract. Partial payment may be made at any time. Your remaining balance is due seven days prior to your wedding date. Any changes to the contract may incur additional charges.

Cancellations: Your deposits are refundable up until the time the specific hard goods and floral items are ordered. Partial refunds may be made. No refunds are acceptable after the flowers have been ordered.

Changes or Additions: The bulk of your order must be finalized three weeks prior to your event. Although additions and minor changes to your order will be taken up to three days prior to your special occasion or wedding date.